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Have a question before you ditch your checkbook and wallet? Feel free to reach out to us for any reason — we’re here to help!

address

Sitio Capitão, Riberão do Capitão
Bom Jardim, 28660000
RJ, Brazil

Contact

support@chartrider.com
Telegram Group

We would love to hear from you!

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Frequently Asked Questions

The ChartRider Platform ecosystem is in constant evolution and we have a lot of plans for the future.

What makes us special is that we offer prices for the performance of your strategies.

For now there are no fees. Later on there will be a smaller fee for using the server side computing feature of the bot to cover the hardware costs.

You just don’t need an account for now. You get a user ID you can display in the settings, to identify you after you started to use the platform. And thats it.

For now we will do that only for a selected small group of traders of our community.

But we will implement that feature for everybody later this year or beginning of 2026.

Yes just contact us via the personal contacts of AndyVentura, the contact form here or the ChartRider Telegram group: https://t.me/ChartRider

We are the last ones to let you alone in the Rain. Of course just get in touch with us via this contact form or our ChartRider Telegram Group

For now it’s not possible, to download the app but it is designed to run in modern Web-Browsers.

The core team is geographically scattered all around the planet. The Founder and driving force (Andy) is located in a forest somewhere in the state of Rio de Janeiro in Brazil but originially from Berlin Germany.

Other members are in Germany, Austria or Spain.